Jansen AG - Frequently Asked Questions

Your questions answered about our products, services, and company policies.

What products does Jansen AG specialize in?

Jansen AG offers a wide range of high-quality construction and architectural products including windows, doors, and facade systems designed to meet modern building standards.

How can I request a product catalog?

You can request a digital product catalog by contacting our customer service team via email or phone, or by visiting the 'Downloads' section on our website.

Where are Jansen AG products manufactured?

Our products are manufactured in state-of-the-art facilities located in Europe, ensuring the highest quality and compliance with international standards.

What is the warranty period for your products?

We provide a standard warranty of 10 years on all our products, covering manufacturing defects and performance under normal use conditions.

How can I find a local distributor or partner?

Use the 'Find a Partner' tool on our website to locate authorized distributors and installation partners near you.

What support services does Jansen AG offer?

We provide technical support, installation guidance, and after-sales service to ensure customer satisfaction throughout the product lifecycle.

How do I contact Jansen AG customer service?

You can reach our customer service team by phone at +49 123 456 7890 or via email at support@jansen.com. Our team is available Monday to Friday from 8:00 AM to 6:00 PM CET.